Privacy Policy

Flourish Psychotherapy
Effective Date: July 01, 2023

Introduction
At Flourish Psychotherapy, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable laws and ethical guidelines.

Information We Collect
We may collect the following types of information:

  • Personal Information: Name, date of birth, contact details, and emergency contact information.

  • Health Information: Medical history, mental health history, treatment records, and any information relevant to your care.

  • Billing Information: Payment details necessary for processing transactions.

  • Technology Information: When you visit our website, complete lead forms, or use teletherapy services via SimplePractice, we may collect limited technical data such as IP address and usage patterns.

How We Use Your Information
We use your information to:

  • Provide psychotherapy services tailored to your needs.

  • Maintain accurate treatment records.

  • Process payments and manage administrative tasks.

  • Communicate with you regarding appointments, billing, and treatment-related matters.

  • Ensure compliance with legal and ethical obligations.

  • Respond to inquiries submitted through lead forms.

Confidentiality & Disclosure
Your information is kept strictly confidential except in the following circumstances:

  • You provide written consent to share information with a third party.

  • There is a risk of harm to yourself or others, in which case we may be required to take protective action.

  • We are legally required to disclose information (e.g., mandated reporting of abuse or neglect).

  • Insurance or billing purposes, if applicable.

Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure electronic record-keeping through SimplePractice and adherence to HIPAA regulations.

Your Rights
You have the right to:

  • Access and request copies of your records.

  • Request corrections to inaccurate or incomplete information.

  • Request restrictions on how your information is used.

  • Revoke consent for sharing your information, subject to legal limitations.

Teletherapy & Electronic Communication
If you engage in teletherapy services we take reasonable steps to ensure the security of electronic communication. However, please be aware that email and text messaging are not secure mediums. Therefore, I cannot guarantee the confidentiality of these messages. Please use discretion when sending sensitive information. We use SimplePractice, a HIPAA-compliant platform, to manage scheduling, client records, secure messaging, and virtual sessions. SimplePractice ensures that all data is securely stored and transmitted in accordance with HIPAA guidelines.

Changes to This Policy
We may update this policy from time to time to reflect changes in legal requirements or practice operations. Any updates will be posted on our website with the revised effective date.


If you have any questions about this policy or your privacy rights, please contact us.